Discover the Finest Coffee Shipping Policy

Welcome to Montecielo Coffee, where we are passionate about providing you with the finest freshly roasted exotic coffees. Our commitment extends worldwide, even reaching the brave men and women serving in the Armed Forces. We take pride in offering an array of shipping options for retail domestic orders within the United States.

Unveiling Convenient Shipping Choices

Elevating Your Coffee Experience with Shipping Policy

At Montecielo Coffee, we understand that getting your coffee swiftly and seamlessly matters. That’s why we present you with a selection of shipping choices that cater to your preferences and urgency.

Free Shipping Policy on Orders of $60 or More

Indulge in the luxury of free shipping when you place an order of $60 or more.* This enticing offer is our way of enhancing your coffee journey while providing exceptional value.

$10.95 Flat Rate Shipping Policy

For orders under $60, our flat rate shipping option of $10.95 ensures affordability without compromising on service quality.

2nd Day and Next Day Delivery

When time is of the essence, we’ve got you covered. Experience the convenience of 2nd Day and Next Day delivery options, guaranteeing your coffee reaches you promptly.

Efficiency in Every Detail

Navigating the Shipping Policy with Montecielo Coffee

Behind every cup of Montecielo Coffee lies a meticulously planned shipping process aimed at delivering the best to your doorstep.

Strategic Partnership with Renowned Carriers

Montecielo Coffee partners with industry leaders such as FedEx, UPS, and USPS to ensure the seamless movement of your orders. Our collaborations with these trusted carriers enable us to provide efficient and reliable service.

Roastery Location and Dispatch Times

Our roastery, situated near Atlanta, Georgia, is the heart of our operations. On weekdays, we work diligently to dispatch your orders, ensuring that the freshest coffee is on its way to you. Keep in mind that delivery times, displayed during checkout, reflect business days.

Swift Policy for Same-Day Shipping

Orders placed before 12 pm EST on a business day receive our priority attention. We endeavor to ship these orders on the same day, setting the pace for swift delivery.

Weekend Orders and Roast Schedules

Orders submitted on Friday afternoon or over the weekend are scheduled for shipment on Monday. This approach aligns with our commitment to providing the freshest coffee, even during peak demand periods.

Global Delight: International Shipping

Bringing Montecielo Coffee to the World

Embrace the world of Montecielo Coffee beyond borders. Our international shipping services connect coffee enthusiasts worldwide to the flavors and aromas that define our brand.

Shipping Policy to Canada

Coffee lovers in Canada can savor the Montecielo experience, with shipping facilitated by major carriers. Please note that customs duties and taxes apply for orders exceeding $150. Orders below this threshold exclude these charges, enhancing your international coffee journey.

Beyond Canada: Worldwide Reach

For coffee aficionados in other countries, we extend our international shipping services through trusted partners like FedEx, UPS, and DHL. During checkout, the international shipping amount is clearly displayed, offering transparency and convenience.

Navigating Customs and Taxes

Customs fees and import taxes are part of the recipient’s responsibility for international orders. This aspect is essential to keep in mind while exploring the global coffee offerings from Montecielo.

Returns and Satisfaction Guaranteed

Our Commitment to Your Satisfaction

At Montecielo Coffee, your satisfaction is paramount. We stand by the quality of our products and are dedicated to making things right if your experience falls short of perfection.

Hassle-Free Returns and Exchanges

If, for any reason, you’re not entirely satisfied, we’re here to help. Our returns and exchanges policy extends to 30 days from the receipt of your package. Reach out to us via our Contact Us page to initiate the process.

Making the Return Process Seamless

Prior to initiating a return, we encourage you to contact us via email or phone. This proactive step allows us to address any concerns promptly, aiming for a satisfactory resolution. Your convenience and peace of mind are our priorities.

Product Eligibility for Returns and Exchanges

While we are confident in the quality of our products, certain items are excluded from our returns and exchanges policy. This includes Kopi Luwak Coffees, ground coffee, and custom or special orders. Refunds are processed after deducting applicable shipping charges.

Our Shipping Policy in the Return Address

For your convenience, our return address is provided below, ensuring a hassle-free return process.

(Note: *Please note that certain exclusions apply to our free shipping offer for Gift box shipping fees to noncontiguous USA states, including Alaska, Hawaii, Puerto Rico, and other territories.)

Experience Montecielo: A Journey of Excellence

Embark on a Coffee Adventure with Montecielo Coffee

Indulge in the unparalleled flavors and aromas of Montecielo Coffee, meticulously crafted to elevate your coffee experience. From shipping to satisfaction, every facet of our approach is designed to ensure your journey with us is exceptional.

Return Address:

15831 SW 99 AVE MIAMI, FL, 33157